1. About RankSpheres
RankSpheres is a Pakistan-based digital growth business providing services including search engine optimization (SEO), technical SEO, generative engine optimization (GEO), content and copywriting, website design and development, social media and brand support, marketplace optimization, digital strategy, and related consulting services.
This Privacy Policy applies to information processed through our website, client communications, project inquiries, service delivery, business operations, and other interactions with RankSpheres.
2. Information We May Collect
The information we collect depends on how you interact with RankSpheres and the services you use.
Information You Provide Directly
We may collect information such as:
- Your name
- Email address
- Phone number or WhatsApp number
- Company or organization name
- Website address
- Country or business location
- Project requirements and goals
- Selected services
- Preferred project timeline
- Estimated budget
- Billing and payment-related information
- Messages, files, documents, and other information you send to us
Information Related to Client Projects
When providing services, we may receive access to information and systems necessary to complete the agreed work. Depending on the project, this may include website content, analytics data, search performance data, marketplace information, social media assets, business information, website administration access, hosting details, advertising data, product information, or other materials supplied by the client.
We only request access that is reasonably necessary to perform the agreed services.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our hosting, security, analytics, or infrastructure providers. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Approximate location derived from an IP address
- Technical logs and security information
3. How We Use Information
We may use information we collect to:
- Respond to inquiries and project requests
- Prepare proposals, quotations, and service recommendations
- Provide and manage contracted services
- Communicate with clients regarding projects
- Provide customer support
- Process invoices and maintain business records
- Manage client accounts and project access
- Improve our website, services, and customer experience
- Measure website performance where analytics tools are enabled
- Protect our website, systems, clients, and business from misuse or security threats
- Prevent fraud, abuse, unauthorized access, or unlawful activity
- Maintain internal administrative and operational records
- Comply with applicable legal, regulatory, accounting, and contractual requirements
- Send relevant business or service communications where appropriate
We do not use personal information for purposes materially unrelated to the reason it was collected without an appropriate reason or, where required, your consent.
4. Client Accounts, Credentials and Access
Certain RankSpheres services may require temporary or ongoing access to client-owned platforms, websites, analytics accounts, search tools, content management systems, social media accounts, marketplaces, hosting environments, or other digital systems.
Access provided by a client remains under the client's ownership. RankSpheres will use such access only for legitimate project-related purposes and within the agreed scope of work.
Where possible, clients should use role-based access, delegated permissions, temporary credentials, or separate user accounts instead of sharing primary passwords.
Clients may revoke our access after the relevant work has been completed unless continued access is required under an ongoing service agreement.
5. How We Share Information
RankSpheres does not sell or rent your personal information to advertisers or data brokers.
We may share limited information with third parties when reasonably necessary to operate our business or provide our services. These may include:
- Website hosting and infrastructure providers
- Cloud storage and collaboration platforms
- Email and communication providers
- Website form-processing providers
- Analytics and website-performance services
- SEO, analytics, design and productivity tools used to deliver client work (for example Google Search Console, Google Analytics, Ahrefs, Semrush and Figma)
- Payment, invoicing, banking, or accounting providers
- Professional advisers such as accountants or legal advisers
- Contractors or specialists assisting with an approved client project
- Government authorities where disclosure is legally required
Where contractors or specialists assist with client work, we aim to limit the information and access provided to what is reasonably necessary for their assigned responsibilities.
6. Contact Forms and Communications
When you submit a form on our website, the information you enter may be processed by a third-party form service used to deliver your inquiry to RankSpheres.
If you contact us through email, WhatsApp, LinkedIn, Instagram, or another external platform, your communication may also be processed according to that platform's own privacy policy and terms.
Please avoid sending passwords, financial credentials, confidential access keys, or other highly sensitive information through ordinary contact forms or social media messages.
7. Cookies and Similar Technologies
Our website and the infrastructure supporting it may use cookies or similar technologies for functions such as security, performance, preferences, traffic measurement, and website analytics.
Some cookies may be placed by third-party services used on the website. The specific technologies used may change as RankSpheres improves or updates its website.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.
Where applicable law requires consent for non-essential cookies or similar technologies, we will seek the required consent before using them.
8. Analytics
RankSpheres may use website analytics and performance tools to understand how visitors use our website, identify technical issues, measure traffic, and improve user experience.
Information collected through these tools may include device, browser, traffic source, approximate location, page interaction, and other usage information.
Analytics providers may process information according to their own privacy policies and data-processing practices.
9. International Data Processing
RankSpheres is based in Pakistan but may work with clients, service providers, hosting platforms, software providers, and contractors located in other countries.
As a result, information may be stored or processed in countries other than the country where you are located.
Where required, we take reasonable steps to use service providers and arrangements designed to provide appropriate protection for information transferred internationally.
10. Data Retention
We retain personal and business information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining project records, resolving disputes, meeting contractual obligations, protecting our legal interests, and complying with applicable accounting or legal requirements.
Retention periods may differ depending on the type of information and the nature of the client relationship.
Information that is no longer reasonably required may be deleted, anonymized, or securely archived where appropriate.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include access controls, secure hosting, credential-management practices, software updates, restricted project access, backups, and other appropriate security practices.
However, no internet transmission, online platform, or electronic storage system can be guaranteed to be completely secure. Accordingly, RankSpheres cannot guarantee absolute security of information transmitted or stored electronically.
12. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
You may contact us to request that we:
- Confirm whether we hold personal information about you
- Provide access to personal information we reasonably maintain about you
- Correct inaccurate or incomplete information
- Delete information where there is no continuing lawful or legitimate reason to retain it
- Stop or limit certain uses of your information where applicable
- Update your communication preferences
Some requests may be subject to legal, contractual, security, fraud prevention, record-keeping, or other legitimate business requirements.
We may need to verify your identity before completing certain privacy-related requests.
13. Marketing Communications
RankSpheres may occasionally contact existing clients, prospective clients, or people who have requested information about relevant services, updates, or business opportunities.
You may ask us to stop sending non-essential marketing communications at any time by using an unsubscribe option where provided or by contacting us directly.
Service-related communications, invoices, security notices, or messages required to manage an active project may still be sent where necessary.
14. Publicly Available Business Information
For legitimate business development, research, SEO analysis, competitor research, marketplace research, or client projects, RankSpheres may review information that businesses or organizations have made publicly available online.
This may include business websites, search engine listings, marketplace listings, public social media profiles, company directories, and similar publicly accessible sources.
15. Third-Party Websites and Platforms
Our website may contain links to external websites, social networks, messaging services, client websites, tools, or other third-party platforms.
RankSpheres does not control the privacy practices, content, or security of those external services. When you leave our website, the privacy policy and terms of the relevant third party will apply.
16. Children's Privacy
RankSpheres provides business and professional digital services and does not intentionally target its services to children.
We do not knowingly seek to collect personal information from children through our website. If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, remove the information.
17. Legal and Regulatory Requirements
RankSpheres may process, retain, or disclose information where reasonably necessary to comply with applicable laws, regulations, court orders, lawful government requests, legal proceedings, or to protect the rights, property, security, and legitimate interests of RankSpheres, our clients, or others.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, business operations, or legal obligations change.
The latest version will be published on this page with an updated "Last updated" date.
19. Contact RankSpheres
If you have questions about this Privacy Policy, how RankSpheres handles information, or would like to make a privacy-related request, contact us.
